Terms and Conditions

All Products are for off road and show use only. Professional Installation is highly recommended. Installer and, or, end user assumes all liability. If products are installed owner assumes all liability as well as liability for state, local, and federal laws, some products may not be D.O.T. Approved or street legal. All warranties are manufacturer only, and will need to be handled by the manufacturer. All sales are assumed final and any returns are on a case by case basis as per manufacturer and distribution policies. Returns/exchanges may be subject to a 20% restocking fee, items with free shipping will also have the cost of shipping removed from the refund as well. All shipping charges billed to customers are non refundable. No returns or exchanges after 30 days, no returns or exchanges on custom orders. No returns or exchanges on any product that has been installed, modified or, no longer has the original packaging available in resellable condition. Any returns accepted, will be refunded with store credit only. All deposits on custom orders or, services are non-refundable. In the event that a custom order or service is paid for in full at time of order placement, an order / service cancellation fee will be applied depending on the jobs progress and not to be less than 20% of the custom orders total. Standard orders cancelled before being shipped will be credited with store credit/ gift card only. Some products may ship direct from the manufacturer or a suppliers warehouse, some Illusive Fab products may be built to order, we do try our best to meet any delivery date that may be given on an individual basis, however due to unexpected circumstances we can not guarantee any delivery date, especially on custom orders or services. Any and all duty fees and taxes are the responsibility of the customer. Any parts damaged during shipment need to be reported immediately within 3 days of delivery for a claim to be processed. Illusive Design & Fabrications along with it's owner are not responsible for bodily injury, death, or property damage resulting from the use of products we sell or install. All sales in Ohio are subject to Ohio Sales Tax unless, you are a wholesale customer and provide us with an Ohio blanket tax exempt form. Promo codes are not valid with our Illusive Choice Buyers Club or, wholesale accounts. Due to constantly changing manufacturer and material costs, some prices may not be accurate and, we reserve the right to cancel any order for any reason or, offer customer the option to update their payment to match the correct pricing.

Some clarification on our web site availability, if you only see "Add to cart", the product is not one we are currently tracking inventory on, may be built to order or, ships direct from the manufacturer and can be ordered. "Available for order" is a product we normally try to keep in stock, we are currently building or, can be built to order or, shipped direct from the manufacturer. "Availability with a number in stock", is a close estimate to what we have on the shelf. We try to maintain this number as accurate as possible but, have noticed some apps that we use take longer to update or sync inventory. if you see a number in stock the web site will in most cases allow you to order more than what we have on hand as we can order more in, build more or, ship direct from the manufacturer or a backup supplier if need be. Out of stock items are items that we know are out of stock at a manufacturer or, we have chosen not to offer at the current time. If you are in an absolute rush for an order, always email us to check stock before placing your order.

Thanks for your support with Illusive Design & Fabrications.